Region Skane has commissioned a digital platform for the service and real estate business, the Integrated Workplace Management Solution (IWMS).

It is an IT solution that brings together the whole process from new and redevelopment to the provision of services in healthcare environments.

This is an important step in our journey towards digitisation. In order for us to continue to be able to offer the inhabitants of Scandinavia accessible and safe health care, it is essential that we take advantage of opportunities throughout the organisation, says Alf Jonsson, Regional Director of the Region of Scandinavia.

Several countries are working on the introduction of IT support in healthcare at different levels, but the Skane Region is the first country in Sweden to take a holistic approach to the digitisation of real estate and services.

The IT solution put in place will support the hospitals, health centres and dental facilities of the Region of Scandinavia, within a geographical spread of 11 000 km2.

It is more than an IT support we have commissioned. We have invested in a tool that will help us develop new and smarter ways of working, which, in the extension, will simplify both for the healthcare staff, the patient, and visitors say Azadeh Lithammer project leader Region Skoe.

Every day, a complex puzzle of deliveries is placed in hospitals. The IT solution will make it easier and will act as a support for a more efficient way of working.

Amongst other things, we will be able to monitor bookings and deliveries in real time, see which rooms are available, the status of ongoing transport and repair work. It provides both a better overview of our activities and resource planning and allows for faster feedback to orderers and others who depend on our service to function smoothly, says Azadeh Lithammer.

Employees working on service tasks will manage their tasks via mobile devices, such as smart phones. This means that error notifications or clean-up missions are sent to the person with the right competence who is closest and who can take on the task most quickly, which saves time, not least in hospitals with large areas.

Facts

• The supplier awarded is IBM Svenska AB. The contractual period is five years with the right to renew the contract for a further six years for a maximum potential contractual term of eleven years.
• Regional service, service administration in the Region of Skopje, is responsible for meals, local care, transport, textile services, technical operation and maintenance of buildings, as well as administrative services in the economic and HR fields.
• Regional real estate, the property management in the Region of Skopje, is responsible for the ownership and development of owned and rented real estate in the Region of Skopje. As well as the overall planning and construction process for the new and renovation of the Spare Region properties.